DiYHost.co.uk: Technical Support Helpdesk

Click here to Get Your Problem Resolved
Resolve your problem using our troubleshooter - if it can't help, you'll be directed to contact our 24/7 technicians (typical response time 5 minutes) who should be able to help!

Extensive Knowledgebase
You may also want to check our 500 article knowledgebase which may help you resolve any issues without needing to contact technical support

View EXISTING/PREVIOUS issues
To view and respond to existing tickets, you need to be logged into this helpdesk.

IF you have already submitted a ticket, please login below (if you can't remember your helpdesk login details, click here). The Helpdesk login details do differ from your cPanel login details.

Other Resources Which You May Find Useful

Flash Tutorials
These Flash tutorials will show you how to get started using your hosting package

Software Downloads
We have collected together a categorised library of downloads consisting of useful software, manuals and links to templates to help build your site.

Reset cPanel/FTP Password
If you have lost or forgotten your cPanel control panel password, you can now automatically have it reset.

Server Status
Whilst we aim to provide 100% uptime, some times we do have small problems. You can check the status of the servers and for any planned maintenance.

News & Announcements
Whilst we will also send important/vital information to you via email - but this is the ideal way of keeping up to date with any announcements you may have missed or non-critical/vital news items.

Script Installation Service
Having problems installing a script or program that isn't offered in an auto-install script such as Fantastico? Then let our experienced technicians install it for you for just £10!